Shipping policy

SHIPPING

JR Airsail is located in a rural setting with it's own RC airfield therefore we ship via NZ Post's Parcel Post and Rural network only. What this means for NZ customers is an extra day added to the normal shipment time. We can ship to anywhere in NZ with a registered address serviced by NZ Post. We have one pick up per week day and orders placed after 9.30am will be sent the following day, there are no weekend pick ups available.

Pick up from store is available 10am to 5pm, Monday to Friday and 9am to 2pm Saturday. Closed Sunday. Orders must be placed and paid online before arriving at the store.

Proof of identification must be shown when collecting and only the person stated on the order will be allowed to collect the order

International orders are handled by NZ Post with documents generated at JR Airsail and sent anywhere in the World serviced by a Postal service. For Nations not supported by a Postal service our option is the DHL network. All International shipping fees are calculated once your order is placed with JR Airsail and charged to you via Paypal. 

Please be aware due to the current Covid 19 situation there could be delays due to Airline availability, lockdowns and personal distancing at sorting facilities.